Self Support

This page assists you with Self Support.

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Our Kraken Bot has been trained to understand a large variety of Alarm Panels and Questions, and if all else fails and you are not able to get the result that you require then you can follow the prompts to on how to get ahold of your closest Partnering Technician.

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Simply click "Chat with Kraken Bot" down on the bottom right hand side of your window.

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Kraken Bot responds to many options such as:

Alarm Panel assistance

Closest Technician Partner

How to silence an alarm

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With Time Kraken Bot will be part of your Infinity App, allowing you fast and precise information and assistance.

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If all else fails.

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Please contact us directly on

1800 KRAKEN (1800 572 536)